DECISION MAKING

Situational Judgement — UPSC CSAT Previous Year Questions

Practice UPSC CSAT previous year questions from 2011–2026 classified underSituational Judgement. Review the original question, four options, correct answer and explanation for every PYQ.

6Total PYQs
2011–2026Years
1Subtopics

Situational Judgement

6 questions • 2011–2026

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Question 1
UPSC CSAT 2013Situational Judgement

You are the head of your office. There are certain houses reserved for the allotment to the office staff and you have been given the discretion to do so. A set of rules for the allotment of the houses has been laid down by you and has been made public. Your personal secretary, who is very close to you, comes to you and pleads that as his father is seriously ill, he should be given priority in allotment of a house. The office secretariat that examined the request as per the rules turns down the request and recommends the procedure to be followed according to the rules. You do not want to annoy your personal secretary. In such circumstances, what would you do?

ACall him over to your room and personally explain why the allotment cannot be done.
BAllot the house to him to win his loyalty.
CAgree with the office note to show that you are not biased and that you do not indulge in favouritism.
DKeep the file with you and not pass any orders.
View Answer & Explanation+
Correct AnswerA,C
Explanation

The official key accepts A and C. Both preserve the published rules and avoid arbitrary preferential treatment; A adds a direct explanation, while C formally follows the office note.

Question 2
UPSC CSAT 2013Situational Judgement

While travelling in a Delhi-registered commercial taxi from Delhi to an adjacent city (another State), your taxi driver informs you that as he has no permit for running the taxi in that city, he will stop at its Transport Office and pay the prescribed fee of ₹40 for a day. While paying the fee at the counter you find that the transport clerk is taking an extra fifty rupees for which no receipt is being given. You are in a hurry for your meeting. In such circumstances, what would you do?

AGo up to the counter and ask the clerk to give back the money which he has illegally taken.
BDo not interfere at all as this is a matter between the taxi driver and the tax authorities.
CTake note of the incident and subsequently report the matter to the concerned authorities.
DTreat it as a normal affair and simply forget about it.
View Answer & Explanation+
Correct AnswerA,C
Explanation

The official key accepts A and C. Both directly address the improper payment rather than ignoring it; A seeks immediate return, while C records and reports the incident.

Question 3
UPSC CSAT 2013Situational Judgement

A person lives in a far off village which is almost two hours by bus. The villager's neighbour is a very powerful landlord who is trying to occupy the poor villager's land by force. You are the District Magistrate and busy in a meeting called by a local Minister. The villager has come all the way, by bus and on foot, to see you and give an application seeking protection from the powerful landlord. The villager keeps on waiting outside the meeting hall for an hour. You come out of the meeting and are rushing to another meeting. The villager follows you to submit his application. What would you do?

ATell him to wait for another two hours till you come back from your next meeting.
BTell him that the matter is actually to be dealt by a junior officer and that he should give the application to him.
CCall one of your senior subordinate officers and ask him to solve the villager's problem.
DQuickly take the application from him, ask him a few relevant questions regarding his problem and then proceed to the meeting.
View Answer & Explanation+
Correct AnswerC,D
Explanation

The official key accepts C and D. Both ensure the complaint is not ignored while accommodating the immediate time constraint; C delegates to a senior subordinate, while D personally receives and triages the application.

Question 4
UPSC CSAT 2013Situational Judgement

There is a shortage of sugar in your District where you are the District Magistrate. The Government has ordered that only a maximum amount of 30 kg sugar is to be released for wedding celebrations. A son of your close friend is getting married and your friend requests you to release at least 50 kg sugar for his son's wedding. He expresses annoyance when you tell him about the Government's restrictions on this matter. He feels that since you are the District Magistrate you can release any amount. You do not want to spoil your friendship with him. In such circumstances, how would you deal with the situation?

ARelease the extra amount of sugar which your friend has requested for.
BRefuse your friend the extra amount and strictly follow the rules.
CShow your friend the copy of the Government instructions and then persuade him to accept the lower amount as prescribed in the rules.
DAdvise him to directly apply to the allotting authority and inform him that you do not interfere in this matter.
View Answer & Explanation+
Correct AnswerB,C
Explanation

The official key accepts B and C. Both respect the government limit; C also explains the rule and tries to preserve the relationship without granting an exception.

Question 5
UPSC CSAT 2013Situational Judgement

You are in-charge of implementing the Family Planning programme in an area where there is a strong opposition to the present policy. You want to convince the residents of the need for keeping small families. What would be the best way of communicating this message?

ABy logically explaining to the residents the need for family planning to improve the health and living standards.
BBy encouraging late marriages and proper spacing of children.
CBy offering incentives for adopting family planning devices.
DBy asking people who have been sterilized or are using contraceptives to directly talk to the residents.
View Answer & Explanation+
Correct AnswerA,C
Explanation

The uploaded key accepts A and C: logical explanation addresses the stated objective, and incentives can encourage adoption without coercive enforcement.

Question 6
UPSC CSAT 2013Situational Judgement

You are a teacher in a University and are setting a question paper on a particular subject. One of your colleagues, whose son is preparing for the examination on that subject, comes to you and informs you that it is his son's last chance to pass that examination and whether you could help him by indicating what questions are going to be in the examination. In the past, your colleague had helped you in another matter. Your colleague informs you that his son will suffer from depression if he fails in this examination. In such circumstances, what would you do?

AIn view of the help he had given you, extend your help to him.
BRegret that you cannot be of any help to him.
CExplain to your colleague that this would be violating the trust of the University authorities and you are not in a position to help him.
DReport the conduct of your colleague to the higher authorities.
View Answer & Explanation+
Correct AnswerB,C
Explanation

The official key accepts B and C. Both preserve exam confidentiality; C also explains the institutional-trust reason for refusing the request.

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